Floor Manager (Marina Bay Sands)
Core
Lead store operations and a team of Sales Advisors to deliver exceptional customer experiences and drive sales performance for H&M Group brands.
Role type
Senior retail store manager
Builds
Retail store operations and customer service experiences
Domain
Fashion retail
Deliverable
product features
Required skills
Team leadership, customer service, sales analysis, recruitment and training, operational management, coaching, adaptability
Preferred skills
Styling expertise, brand ambassadorship, data-driven decision making
Technologies
Sales data analysis tools
Responsibilities
Lead and motivate a team of Sales Advisors, analyse sales data to maximise department performance, oversee daily store operations, support recruitment and onboarding, act as a brand ambassador, step into the role of Store Manager when required
Seniority
Senior, hands-on IC