Embedded Deputy Manager
Core
Senior operational leader for day-to-day physical security and intelligence activities, ensuring coordination between functions and consistent delivery of alarm monitoring, access control, CCTV, dispatch, and incident management.
Role type
Senior IC security operations deputy manager
Builds
Physical security and intelligence operations services for clients
Domain
Security operations / Physical security / Intelligence
Required skills
Incident response coordination, shift oversight, escalation management, operational quality assurance, alarm monitoring, access control administration, CCTV operations, dispatch coordination, incident management, stakeholder engagement, scheduling, training, coaching
Preferred skills
Experience as shift supervisor/duty officer/watch commander, familiarity with Lenel/Milestone/Everbridge/ServiceNow/Jira
Technologies
Lenel, Milestone, Everbridge, ServiceNow, Jira
Responsibilities
Lead operational decision-making during shifts and major incidents, provide operational supervision to intelligence personnel, manage real-time escalation processes, review reports and operational outputs for quality, ensure effective shift handovers, conduct operational quality assurance reviews, monitor service levels, support personnel development, coordinate with regional managers and vendors
Seniority
Senior, hands-on IC
