Embedded Supervisor
Core
Provide shift leadership and operational oversight for a 24/7 global security operations center, managing alarm response, dispatch, access control, CCTV monitoring, and incident management.
Role type
Senior IC security operations supervisor
Builds
24/7 global security operations center services for clients
Domain
Physical security / Security Operations Center (SOC)
Deliverable
physical/clinical work
Required skills
Shift leadership, incident management, alarm response, dispatch coordination, access control operations, CCTV monitoring, emergency communications, quality assurance, shift handover management, coaching and mentoring
Preferred skills
Supervisory experience, mentoring experience, Bachelor's degree
Technologies
Alarm monitoring platforms, dispatch platforms, access control systems, CCTV systems
Responsibilities
Supervise daily shift activities and provide leadership to Operators, Review alarms and incidents to ensure proper handling, Support emergency response and incident coordination, Monitor CCTV and access control for compliance, Conduct shift handovers to maintain operational continuity, Act as shift lead during critical incidents
Seniority
Senior, hands-on IC
