RHEL Linux Support Engineer (all gender)
Core
Provide 2nd and 3rd level support for Linux-based R&D and customer workstation environments, troubleshooting complex issues related to RHEL, hardware, virtualization, networking, and software installations.
Role type
Senior Linux Support Engineer
Builds
Stable Linux workstation environments for R&D and customers
Domain
Enterprise IT / Linux Systems Administration
Required skills
Red Hat Enterprise Linux (RHEL) administration, Linux troubleshooting, virtualization technologies, Bash scripting, Python scripting, TCP/IP networking, DNS/DHCP, incident management, configuration management, automation tools, technical documentation
Preferred skills
German language skills
Technologies
RHEL, Bash, Python, virtualization tools, ticketing systems
Responsibilities
Troubleshoot and resolve complex issues related to RHEL, hardware, virtualization, networking, and software installations; Analyze and drive resolution of customer and internal escalation cases; Support software releases, platform updates, and integration activities; Maintain workstation configurations and ensure compliance with platform standards; Create and maintain technical documentation, knowledge base articles, and troubleshooting guides; Contribute to automation initiatives that improve operational efficiency
Seniority
Mid-level to Senior, hands-on IC
