Residence Operations
Core
Hands-on residence operations role managing property upkeep, maintenance, and personalized service for Owners and Guests at a luxury residential community.
Role type
Residence Operations Specialist
Builds
A well-maintained, welcoming environment for private home owners and guests
Domain
Hospitality / Residential Property Management
Deliverable
physical/clinical work
Required skills
Property maintenance, household troubleshooting, shuttle driving, residence preparation, snow removal, pool maintenance, inventory management, local knowledge sharing
Preferred skills
Property maintenance experience, hospitality background, trade skills
Technologies
Smartphones, tablets, work order systems
Responsibilities
Keep common areas clean and safe; complete minor maintenance and troubleshoot household issues; prepare residences for arrivals and post-stay tasks; drive property shuttle; maintain outdoor areas and snow removal; test and maintain pool equipment; provide warm service and resolve guest requests
Seniority
Entry-level to Junior, hands-on IC