Manager Operations Uganda
Core
Lead operational excellence for Glovo's delivery market in Uganda by analyzing performance data, managing supply capacity, and building operating models to improve delivery experience and partner success.
Role type
Manager, Operations
Builds
Scalable operating models for last-mile delivery in Uganda
Domain
Logistics / Marketplace Operations
Required skills
Data analysis, team leadership, stakeholder management, KPI creation, negotiation, strategic planning
Preferred skills
MBA, SQL, advanced Excel, marketplace business model experience
Technologies
SQL, Excel
Responsibilities
Analyze operational data to identify trends and root causes; Translate insights into action plans to improve delivery time and rider efficiency; Hire, manage, and develop high-performing operations teams; Own operational performance metrics end-to-end; Standardize scalable operating models across cities; Collaborate with General Managers and global operations teams.
Seniority
Manager, hands-on leadership