Sr. Solution Architect
Core
Sr. Solution Architect (Enterprise Architect) in post-sales, building credibility with C-level technical leaders by developing cross-functional strategies and solutions on the ServiceNow platform.
Role type
Senior IC Enterprise Architect (Pre-sales/Strategy)
Builds
High-level architectures and strategies for ServiceNow solutions (IT Transformation, Digital Products, PaaS, ESM) for strategic customers.
Domain
Enterprise Software / SaaS / Cloud Platforms
Required skills
Enterprise Architecture, Application Architecture, Cloud Architecture (SaaS/PaaS), Integration Architecture, AI/ML integration, Human Centered Design, TOGAF/Zachman/IT4IT frameworks, Executive engagement, Pre-sales strategy
Preferred skills
Experience with ServiceNow platform, Industry-specific solution co-creation, Thought leadership, Workshop facilitation
Technologies
ServiceNow, Cloud platforms, AI/ML tools, Integration patterns
Responsibilities
Engage customer executives to identify pain points and translate them into ServiceNow solutions; Lead architecture and design engagements for strategic customers; Articulate business strategy alignment and technology landscape integration; Collaborate with internal business units to create best practices and white papers; Present architecture concepts to technology leaders and partners.
Seniority
Senior, hands-on IC with strategic influence
