Creative Account Director
Core
Establishing an in-house global creative services offering for a leading bank in New York, managing client relationships, and overseeing operational excellence across creative campaigns.
Role type
Senior Creative Account Director (Strategic & Operational Leader)
Builds
In-house creative services for a global banking client
Domain
Banking / Financial Services / Creative Services
Deliverable
client delivery
Required skills
Strategic planning, Client management, Project management, Operational excellence, Budget tracking, Contractual governance, Team leadership, Commercial awareness, AI adoption, Process improvement
Preferred skills
Corporate or design/creative agency experience, Experience in highly regulated environments, Fluency across marketing ops stack
Technologies
Marketing ops stack, AI tools
Responsibilities
Gather and analyze client feedback to inform creative process improvements, Partner with client leads to identify growth opportunities, Responsible for strategic planning across the account, Identify new services and manage from sale to implementation, Implement tools to improve team efficiency, Oversee the creative workflow and highlight risks, Track budgets and POs across creative projects, Responsible for contractual governance
