Responsable des technologies de l'information (TI)
Core
IT Manager responsible for the hotel's entire technology stack, ensuring system availability, managing budgets and vendors, and integrating building automation systems.
Role type
IT Manager (On-site)
Builds
Hotel operational systems (network, WiFi, servers, telephony, PMS, POS), building automation (lighting, access control, video surveillance), and IT infrastructure.
Domain
Hospitality / IT Infrastructure & Building Automation
Required skills
Network administration, WiFi management, server administration, telephony, backup management, budget management, vendor negotiation, project management, cybersecurity compliance (PCI-DSS, Loi 25), stakeholder management.
Preferred skills
Hotel industry experience, PMS and POS system knowledge, building management systems (BMS/GTB), lighting control systems (Lutron, Ketra), audiovisual systems, access control systems, video surveillance, project management certifications (PMP), ITIL.
Technologies
Network, WiFi, Servers, Telephony, PMS, POS, Lutron Athena, myRoom XC, Ketra, BMS/GTB, Access Control, Video Surveillance.
Responsibilities
Ensure availability of critical systems (network, WiFi, servers, telephony, PMS, POS); manage updates, backups, monitoring, and preventive maintenance; act as first responder for employees and clients; manage IT budgets (CAPEX/OPEX) and vendor contracts; coordinate integrators and suppliers; pilot deployments and migrations for building automation; document systems and procedures; report to management on incidents and project progress.
Seniority
Mid-level Manager