Floor Manager (m/f/d)
Core
Lead floor operations, service flow, and team performance at a hotel lobby bar and dining space, ensuring a welcoming atmosphere and consistent guest experience.
Role type
Senior IC floor manager (hospitality)
Builds
A seamless service experience for hotel guests and local patrons across breakfast, coffee, lunch, dinner, and aperitivo.
Domain
Hospitality / Hotel F&B
Required skills
Floor management, shift leadership, team coaching, menu knowledge, POS operations, food safety compliance, conflict resolution, operational reporting
Preferred skills
Beverage knowledge, event coordination, local community engagement, cross-functional collaboration
Technologies
POS systems
Responsibilities
Lead daily briefings, allocate sections and manage reservations, coach service staff, maintain food safety and allergen standards, handle guest complaints, oversee opening/closing procedures.
Seniority
Senior, hands-on IC