Veterinary Receptionist/CSR
Core
Welcome clients, manage appointments, handle payments, and provide administrative support to ensure smooth daily operations at a veterinary hospital.
Role type
Veterinary Receptionist / Customer Service Representative
Builds
Client check-in/out processes, appointment schedules, and payment records for a veterinary hospital
Domain
Healthcare / Veterinary Services
Deliverable
product features
Required skills
Appointment scheduling, payment processing, client communication, record keeping, multitasking, computer proficiency
Preferred skills
Bilingual Spanish fluency, customer service experience, cashier experience, ability to work in fast-paced environments
Responsibilities
Answer phone calls and direct client concerns, schedule appointments, check clients in and out, collect payments, update patient information, provide emotional support to clients, communicate with veterinary staff
Seniority
Entry-level / Individual Contributor