Analyste planification Qualité Technique
Core
Planifier et optimiser l'utilisation des ressources techniques et de la main-d'œuvre pour les opérations de Qualité Technique, en analysant les volumes et en gérant les sous-traitants.
Role type
Technical Quality Operations Planner
Builds
Operational workforce plans and subcontractor allocation strategies for residential and commercial quality assurance
Domain
Telecommunications / Quality Operations
Deliverable
dashboards & analysis
Required skills
Workforce planning, subcontractor management, volume forecasting, data analysis, MS Office (Excel), operational decision-making
Preferred skills
Advanced Excel, stakeholder collaboration, continuous improvement project management
Technologies
MS Office, databases
Responsibilities
Forecast and plan residential and commercial work volumes; Allocate subcontractors based on volume, density, and performance; Analyze volume fluctuations to identify operational risks; Translate volume forecasts into workforce requirements; Create and maintain analysis tools and dashboards; Update standard execution times
Seniority
Mid-level, hands-on IC