F&B Hostess
Core
Greet guests, manage waiting lists, handle reservations, process payments, and coordinate dining experiences on a floating hotel.
Role type
Front-of-house hostess
Builds
Dining experiences for guests on a floating hotel
Domain
Hospitality / Cruise / Maritime
Deliverable
product features
Required skills
Guest greeting, reservation management, payment processing, phone handling, computer system proficiency
Preferred skills
Hospitality background, additional languages
Technologies
Micros
Responsibilities
Greet guests upon arrival and inform them of wait times, monitor waiting lists and enter names into the system, show guests to tables and bid farewell, inform guests about promotions and server assignments, answer incoming calls, issue dining charges and validate payments, handle guest reservation details including table allocation and dietary requirements