Christmas at the Princess - Operations Supervisor (Seasonal)
Core
Lead operations for the 'Christmas at the Princess' holiday event, managing teams, guest service, and daily execution to create a winter wonderland experience.
Role type
Seasonal Operations Supervisor
Builds
Holiday event operations and guest experiences
Domain
Hospitality / Event Management
Required skills
Team leadership, talent development, operational planning, labor cost management, conflict resolution, safety compliance, OSHA standards, software proficiency (TimeSaver, Excel, Word, PowerPoint, Publisher, POS), food safety handling, alcohol service certification
Preferred skills
Guest service excellence, cultural ambassadorship, flexible availability
Technologies
TimeSaver, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Publisher, POS systems
Responsibilities
Develop, inspire, and retain top talent; Coach and develop team members to maximize performance; Execute daily operational plans including staffing and event readiness; Manage labor costs and operating expenses; Serve as Manager on Duty to resolve guest and vendor issues; Promote safety and loss prevention; Ensure compliance with company policies and OSHA standards
