Consultant ServiceNow (m/w/d)
Core
Consulting and implementing ServiceNow solutions for clients across IT Service Management, HR, Customer Service, and Risk Management.
Role type
Senior ServiceNow Consultant
Builds
Digital solutions on the ServiceNow Cloud platform
Domain
IT Consulting / Enterprise Software
Required skills
ServiceNow platform expertise, workflow automation, system integration, client consulting, process optimization, stakeholder management, training delivery
Preferred skills
ServiceNow System Administrator certification, knowledge of ITSM/HR/CSM/Risk Management domains
Technologies
ServiceNow, ServiceNow Cloud
Responsibilities
Analyze client requirements and develop digital solutions, lead workshops and presentations, optimize processes via automated workflows, conduct client training, identify and resolve technical issues, collaborate with development centers
Seniority
Senior, hands-on IC