Solution Architect, Public Sector India
Core
Technical lead for ServiceNow's entry into the Indian public sector, designing AI-led architectures, proof of concepts, and winning bids for government digitization programs.
Role type
Senior Solution Architect (Pre-sales)
Builds
Solution blueprints, proof of concepts, tender responses, and reusable public sector assets.
Domain
Public Sector (India) + Enterprise Workflow/ITSM + AI
Deliverable
production ML models
Required skills
Public sector pre-sales strategy, AI fundamentals (LLMs, agents, RAG), enterprise workflow/ITSM architecture, RFP/tender compliance, integration architecture, executive storytelling
Preferred skills
ServiceNow platform expertise, MeitY empanelment knowledge, existing government/SI network
Technologies
ServiceNow, AI Agents, RAG, LLMs
Responsibilities
Lead architecture sessions with government CIOs and IT teams, own technical responses on RFPs and tenders, build and run AI/workflow proof of concepts, co-sell with SIs and partners, mentor Solution Consultants on public sector sales motions
Seniority
Senior, hands-on IC
