Oracle Fusion HCM - Business Analyst
Core
Provide Level 2 functional support for Oracle Fusion HCM applications, ensuring stable operations and high-quality user support across global HR processes.
Role type
Senior IC Oracle Fusion HCM Business Analyst
Builds
Global Hire-to-Retire HR processes, HCM services, and support operations
Domain
Human Resources / Enterprise Software Support
Required skills
Oracle Fusion HCM support, Core HR, Talent Management, Compensation, Absence Management, OTBI, BI Publisher, Fast Formulas, HDL/HSDL, Oracle Integration Cloud (OIC), REST/SOAP APIs, ServiceNow, ITIL Incident/Problem/Change Management
Preferred skills
Oracle Fusion HCM Cloud Certification, Oracle Talent Management Certification, ITIL v4 Foundation
Technologies
Oracle Fusion HCM, OTBI, BI Publisher, OIC, ServiceNow
Responsibilities
Resolve Level 2 application issues within SLAs, perform root cause analysis for recurring incidents, support Oracle quarterly releases and regression testing, validate integrations and reports after deployments, create knowledge articles and troubleshooting guides, support global HR processes including hiring, transfers, promotions, and payroll operations.
Seniority
Senior, hands-on IC