Ciudad de México | Distribution Supervisor (San Martin Obispo, Cuautitlan Izcalli)
Core
Supervise Customer Service Representatives and coordinate daily workflow in a distribution department, ensuring compliance with operational standards and local regulations.
Role type
Distribution Supervisor
Builds
Distribution operations and customer service workflows
Domain
Logistics and Supply Chain
Required skills
Team supervision, workflow coordination, customer relationship management, inventory management, budgeting, accounting, Microsoft Office, compliance management
Preferred skills
Business development support, financial analysis, process improvement, staff training and development
Technologies
EDMS, Customer Relationship Management (CRM) software, Microsoft Office
Responsibilities
Supervise Customer Service Representatives and coordinate daily workflow, Assign duties and examine work for conformance to policies, Manage associate performance and recommend promotions or terminations, Support sales department with new account introductions and complex customer issues, Monitor department process flow and improve efficiency, Develop and recommend annual departmental operating budget