Conference Supervisor
Core
Lead day-to-day delivery of conference and event operations, ensuring high standards and exceptional guest experiences.
Role type
Conference Supervisor (Hospitality)
Builds
Conference, banquet, and event services for hotel guests
Domain
Hospitality / Hotel Operations
Required skills
Team leadership, event operations management, guest service, cross-departmental coordination, training and coaching, operational decision-making, multitasking, flexibility for shift work
Preferred skills
Experience in hospitality supervision, ability to motivate teams, passion for guest service, calm under pressure
Technologies
None stated
Responsibilities
Leading conference, banquet, and event operations from setup through to packdown; Supervising and supporting the conference team during service; Ensuring conference rooms and event spaces are prepared to the highest standard; Delivering exceptional guest experiences and resolving issues professionally; Conducting team briefings and ensuring smooth event execution; Coordinating with Kitchen, Front Office, Sales & Events, and other departments; Maintaining presentation, cleanliness, and operational standards across all event spaces; Assisting with training, coaching, and development of team members; Taking ownership of operations and making confident decisions during shifts.
