Card Specialist
Core
Audit and supervise shufflers via CCTV and on-floor to ensure strict adherence to card handling and shuffling standards.
Role type
Quality assurance specialist (live casino operations)
Builds
Live casino game tables
Domain
Gaming / Live Casino Operations
Required skills
CCTV monitoring, card handling standards, statistical analysis, coaching, retraining, incident reporting
Preferred skills
Casino operations experience, audit/quality control background, MS Office (Excel)
Technologies
CCTV systems, MS Office (Excel)
Responsibilities
Monitor shufflers via CCTV and on-floor, identify shuffling errors and inconsistencies, analyze audit data for trends, provide feedback and coaching, conduct retraining sessions, escalate critical incidents
Seniority
Mid-level, hands-on IC