Casino Floor Supervisor II
Core
Supervise and coach casino dealers, oversee table games, and maintain safety, integrity, and security of gaming operations while ensuring superior customer service.
Role type
Casino Floor Supervisor
Builds
Table game operations and player experience
Domain
Gaming / Casino
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Supervisory skills, customer relations, knowledge of casino games, mathematical skills, ability to read/write/speak English, knowledge of game protection and security procedures, knowledge of Title 31 and Internal Controls
Preferred skills
Knowledge of all casino games, ability to obtain/maintain certifications and licenses
Technologies
tables, dice, cards, electronic devices, wheels
Responsibilities
Coach and support casino dealers, respond to customer inquiries and disputes, oversee assigned table games and maintain game pace, inspect equipment for flaws, perform casino paperwork, maintain chip levels, calculate and document daily casino history
Seniority
Individual Contributor, supervisory level