Mgr Customer Training
Core
Lead and support training center operations for da Vinci System and Ion technology, developing training program strategies for surgeons and OR staff.
Role type
Manager, Customer Training
Builds
Training programs and strategies for surgical teams
Domain
Healthcare / Robotic Surgery
Required skills
Strategic planning, team building and mentoring, project management, CRM data analysis, training program development, stakeholder collaboration
Preferred skills
Knowledge of anatomy and surgical applications, training/coaching methodologies
Technologies
da Vinci System, Ion, CRM
Responsibilities
Establish new training centers, deliver quarterly business reviews, manage hiring and team development, optimize trainer schedules, conduct surveys to measure effectiveness, collaborate with sales and academic teams, deliver customer training activities, provide occasional OR support
Seniority
Manager, hands-on leadership