Senior Consultant - Insurance Transition (REF115856W) Pune Magarpatta
Core
Lead large and complex BPM/BPO transitions from project sign-off through go-live and stabilization, managing teams and coordinating dependencies.
Role type
Senior Consultant (BPM/BPO Transition)
Builds
End-to-end transition solutions for clients in Banking, Financial Services, Healthcare, Insurance, Shipping, Logistics, and Travel.
Domain
Business Process Management (BPM) / Business Process Outsourcing (BPO)
Required skills
Project management, Stakeholder management, Financial management, Analytical planning, BPO operations knowledge, Team management, SLA management, Quality management, MIS, Baselining
Preferred skills
Six Sigma certification, Project management methodology certification
Technologies
BPM tools, BPO platforms
Responsibilities
Lead large and complex BPM/BPO transitions across multiple engagements, Manage transition teams and resolve delivery issues, Coordinate technology and transformation dependencies, Support business development by developing transition solutions and presenting to prospective clients, Ensure adherence to transition methodology and drive continuous improvement.
Seniority
Senior, hands-on IC
