CareerPlan

Supplier Onboarding Support Agent with Italian

Bucharest, NA, roFull-time2026-10-21 → 2026-11-11
Hybrid

Core

Respond to supplier onboarding tickets and guide suppliers through standard onboarding steps, form completion, and data requirements across Ariba SLP and Relish platforms.

Role type

Tier 1 Supplier Onboarding Support Agent

Builds

Supplier onboarding workflows and access provisioning

Domain

Supply Chain Management / Enterprise Software Support

Deliverable

client delivery

Required skills

Ticket management, process navigation, form completion guidance, status updates, missing information identification, escalation handling, knowledge base usage

Preferred skills

Pega, Ariba SLP, Relish, enterprise workflow platforms

Technologies

Pega, Ariba SLP, Relish

Responsibilities

Respond to supplier onboarding tickets, guide suppliers through onboarding steps, resolve login and navigation issues, provide onboarding status updates, identify missing information, escalate non-standard questions, capture ticket notes

Seniority

Junior to Mid-level, hands-on IC