Supplier Onboarding Support Agent with Italian
Core
Respond to supplier onboarding tickets and guide suppliers through standard onboarding steps, form completion, and data requirements across Ariba SLP and Relish platforms.
Role type
Tier 1 Supplier Onboarding Support Agent
Builds
Supplier onboarding workflows and access provisioning
Domain
Supply Chain Management / Enterprise Software Support
Deliverable
client delivery
Required skills
Ticket management, process navigation, form completion guidance, status updates, missing information identification, escalation handling, knowledge base usage
Preferred skills
Pega, Ariba SLP, Relish, enterprise workflow platforms
Technologies
Pega, Ariba SLP, Relish
Responsibilities
Respond to supplier onboarding tickets, guide suppliers through onboarding steps, resolve login and navigation issues, provide onboarding status updates, identify missing information, escalate non-standard questions, capture ticket notes
Seniority
Junior to Mid-level, hands-on IC