Director, Global Delivery Centre Operations & Strategy
Core
Lead the Malaysia Global Delivery Centre to translate enterprise strategy into scalable engineering capabilities, reliable service delivery, and measurable value for Experian's global operations.
Role type
Senior Director, Global Delivery Centre Operations & Strategy
Builds
Scalable engineering capabilities, resilient service delivery models, and expanded operational capacity across cloud, DevSecOps, and automation.
Domain
Technology Operations / Global Delivery Centres / IT Infrastructure
Required skills
Global Delivery Centre leadership, engineering governance, capacity planning, executive stakeholder alignment, financial and operational data analysis, enterprise change management, cloud and DevSecOps strategy
Preferred skills
Experience in shared services, transformation of complex multi-workstream initiatives, commercial judgement
Technologies
Cloud, DevSecOps, Automation, AI, Security
Responsibilities
Lead engineering governance and prioritized roadmaps; drive GDC operations, growth, and business continuity; improve engineering performance using data; lead capacity and expansion plans; drive executive alignment through briefings; scale reusable engineering capabilities.
Seniority
Director, strategic leadership with hands-on operational oversight