Brokerage Agent, Imports
Core
Execute flawless operational performance and technical expertise in US Customs Brokerage, ensuring compliance with Customs and Partner Government Agencies laws while driving efficiency and customer service.
Role type
US Customs Brokerage Agent
Builds
Customs entries, In-bonds, and FTZ admissions
Domain
Logistics / International Trade / Customs Compliance
Required skills
US Customs Brokerage experience, Customs clearance functions, Trade Compliance, Expeditor systems (EXPO Customs, CHB Workboard, GCI, CFIT, E.doc/Lyft, Raft, VR), Microsoft Office, English fluency, Spanish fluency
Preferred skills
Bachelor's degree in Import/Export or International Trade, Customer Satisfaction orientation, Attention to detail, Self-driven personality, Strong organizational and time management skills
Technologies
EXPO Customs, CHB Workboard, GCI tool, CFIT, E.doc/Lyft, Raft, VR
Responsibilities
Monitor key metrics (Employee Satisfaction, AUE, ADD CVD), complete mandatory trainings (52 hours/year, CICS, Billing Certification, DG imports certification), execute timely data processing (DXR to LOG, LOG to ENF/ESP, INV, etc.), handle exceptions and shipment holds (UCEs, EDEs, IAEs, AUEs), maintain highest compliance level on Customs entries, bill processed entries accurately, update customer legal documents, report unsafe conditions, and communicate with carriers and interested parties.
Seniority
Individual Contributor
