Customer Insurance Benefits Advisor
On-site
Core
Answer inbound calls to provide customer service for dental health insurance products, process payments, and perform account maintenance.
Role type
Customer service representative (insurance benefits)
Builds
Customer support interactions for dental health insurance products
Domain
Healthcare / Insurance
Deliverable
client delivery
Required skills
Inbound call handling, payment processing, account maintenance, policy administration, CRM applications, Microsoft Office, typing (30+ WPM), troubleshooting technical issues
Preferred skills
BPO/customer service experience, systematic problem solving, multi-tasking, time management