Director of Rooms
Core
Leads the Rooms Division and hotel residences services, ensuring service delivery, profitability, and asset care for guests and residents.
Role type
Senior leadership hotel operations manager (Rooms Division)
Builds
Guest room readiness, residence service delivery, and operational efficiency for hotel guests and residence owners
Domain
Hospitality / Hotel Management
Required skills
P&L management, budget forecasting, staff scheduling, quality audit leadership, vendor management, asset maintenance oversight, resident relations, SOP development, cross-departmental coordination
Preferred skills
Luxury hospitality experience, brand standards expertise, financial analysis, team coaching
Technologies
Property Management Systems (PMS), Opera, TrustYou, LQA tools
Responsibilities
Lead Rooms Division departments (Front Office, Housekeeping, Laundry, etc.), manage profitability and cost control, oversee residence service delivery and resident relations, enforce cleaning and service standards, prepare financial budgets and reports, develop departmental managers
Seniority
Director level, strategic leadership with operational oversight