Empfangsleitung / Front of House Manager (m/w/x)
Core
Lead the Front of House team at a flagship boutique hotel in Vienna, ensuring professional and warm guest reception and restaurant operations.
Role type
Front of House Manager
Builds
Guest experiences and restaurant operations for a premium boutique hotel
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Team leadership, reservation management, guest relations, conflict resolution, service standards, organization, flexibility
Preferred skills
Experience in high-end gastronomy or hotel industry, multilingualism
Technologies
None
Responsibilities
Lead and organize the Front of House area, manage reservations and table planning, provide personal guest care and consultation, handle guest feedback and complaints, ensure service and quality standards.
Seniority
Mid-Senior, hands-on management