Team Leader Field Service Engineers - Peelers
Core
Lead a team of Field Service Engineers supporting peeling equipment and food processing machinery, ensuring safe, dependable service delivery and customer alignment.
Role type
Senior Team Leader, Field Service Operations
Builds
Field service operations for peeling equipment and food processing machinery
Domain
Food processing machinery / Industrial equipment maintenance
Required skills
Team leadership and coaching, Field service operations management, Customer relationship management, Health and safety leadership, Operational planning and dispatching, Technical troubleshooting oversight
Preferred skills
Experience with peeling equipment, Food processing machinery knowledge, Data-driven decision making
Technologies
Microsoft Office, Service management systems
Responsibilities
Coach engineers and manage team performance, Coordinate schedules and dispatching for maintenance and repairs, Manage customer escalations and align on priorities, Enforce health and safety standards, Improve service delivery processes, Support recruitment and training initiatives
Seniority
Senior, hands-on IC
