Service Advisor - Dave Smith CDA
Core
Schedule service appointments, greet customers, provide cost estimates, and manage repair progress at a dealership.
Role type
Service Advisor
Builds
Customer repair orders and service schedules
Domain
Automotive retail / Dealership
Deliverable
client delivery
Required skills
Customer service, cost estimation, vehicle inspection, regulatory compliance, safety procedures, communication
Preferred skills
ASE certification, sales experience, mechanical knowledge
Technologies
Maintenance menus, OSHA regulations
Responsibilities
Schedule appointments, greet customers, provide written cost estimates, check repair progress, test-drive vehicles, advise on vehicle care, maintain safety policies
Seniority
Entry-level to Mid-level