IT Director
Core
Lead day-to-day IT service delivery and execute strategic technology initiatives for a network of 250+ veterinary hospitals across the US.
Role type
Senior IT Director (Technical Leadership & Service Delivery)
Builds
IT support services, infrastructure, and technology initiatives for veterinary practices
Domain
Healthcare / Veterinary / IT Services
Required skills
IT service management, vendor management, project management, Microsoft 365 administration, network troubleshooting, cybersecurity, stakeholder management, strategic planning
Preferred skills
Experience in veterinary or multi-site healthcare environments, managed service provider (MSP) partnership management
Technologies
Microsoft 365, cloud services, networking, endpoint management, firewalls, switches, wireless infrastructure, monitoring tools
Responsibilities
Lead co-managed IT support model with MSP; oversee IT service delivery and performance metrics; execute strategic technology projects and infrastructure modernization; provide senior technical escalation and troubleshooting; manage vendor relationships and contractual commitments; develop IT governance, documentation, and deployment playbooks.
Seniority
Senior, hands-on IC leadership