Scheduler im zentralen WFM (m/w/d) - 1030 Wien - Vollzeit
Core
Central Workforce Management Scheduler responsible for long-term staffing planning and short-term dispatch to ensure efficient coverage of assigned branches.
Role type
Operational Workforce Management Scheduler
Builds
Staffing schedules and shift plans for assigned branches
Domain
Security services / Workforce Management
Required skills
Workforce Management systems (DISPONIC), MS Office (advanced Excel), Austrian labor law knowledge, German (fluent), English (preferred), problem-solving, decision-making, stress resistance, time management
Preferred skills
English (fluent), advanced Excel
Technologies
DISPONIC, MS Office
Responsibilities
Create and manage staff schedules for assigned branches, publish and control shift plans, plan absences and additional needs, identify trends for long-term planning, cover open shifts up to two weeks in advance, handle ad-hoc scheduling on-call, ensure coverage during short-term changes, communicate changes to staff, approve time cards, analyze WFM KPIs (vacation, sick leave), document events and report to stakeholders
Seniority
Mid-level, hands-on operational role