Resepsiyonist
Core
Managing reception operations, guest distribution, and front desk activities to ensure a welcoming experience for hotel guests.
Role type
Front Desk Receptionist
Builds
Guest check-in/check-out processes and reservation management
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest relations, reservation management, front desk operations, multi-department coordination, problem-solving, confidentiality
Preferred skills
English communication, MS Office, Opera PMS, shift work adaptability
Technologies
MS Office, Opera PMS
Responsibilities
Manage check-in and check-out processes, handle guest complaints, coordinate with other hotel departments, ensure guest privacy, provide feedback on service components
Seniority
Entry-level