IT Applicaties / Digitale Applicatietrainer (m/w/x)
Core
Prepare, deliver, and continuously improve training sessions to enable end-users to independently and correctly apply a new mobile asset registration application in their daily work.
Role type
Senior Digital Application Trainer (Change Management)
Builds
Training programs and learning materials for a large, diverse group of operational staff
Domain
Digital transformation / Mobile application implementation
Required skills
Classroom training delivery, instructional design, stakeholder collaboration, feedback integration, knowledge retention support, helpdesk preparation, dual-expert partnership
Preferred skills
Experience with digital application implementations, affinity for technical operational environments, training of helpdesk/support staff, mobile application training experience
Technologies
Mobile asset registration applications
Responsibilities
Prepare, deliver, and optimize training sessions for end-users; Create a safe and active learning environment; Contribute to the improvement of training materials; Process feedback from training sessions and practical experiences; Support knowledge retention within the organization; Prepare helpdesk and support staff for post-launch support; Work in a fixed duo-setup with a content expert to effectively transfer functional knowledge to users
Seniority
Senior, hands-on IC