Senior Analyst, Business Operations
Core
Design and execute projects to optimize driver acquisition and onboarding processes for the Grab/MoveIt platform, utilizing data analytics and automation to improve efficiency.
Role type
Senior Operations Analyst (Business Operations)
Builds
Automated workflows, data dashboards, and standardized onboarding processes for driver/rider partners
Domain
Transportation / Mobility / Supply Chain
Required skills
Project management, Data analysis, Process improvement, Automation design, Software development, SQL, Python, Power BI, System testing, Requirements gathering
Preferred skills
Manufacturing/Industrial engineering background, Experience in supply chain, Knowledge of automotive/transport industry, Creative problem solving
Technologies
Power BI, SQL, Python, Microsoft Office, Google Sheets
Responsibilities
Design and develop software solutions for process automation; Create and maintain dashboards to measure acquisition funnel and onboarding initiatives; Lead process improvement projects from inception to completion; Collaborate with cross-functional teams to gather requirements and solve complex business problems; Develop training materials and conduct workshops for employees.
Seniority
Senior, hands-on IC
