Customs Brokerage Customer Service Agent
Core
Ensure smooth and timely customs process flow, accurate data entry, client billing, and compliance with import/export regulations.
Role type
Customs Brokerage Customer Service Agent
Builds
Valid customs declarations and accurate client billing records
Domain
International logistics and customs brokerage
Required skills
Customs brokerage process knowledge, customs legislation (classification, valuation, origin), ocean/road/air documentation, data entry, MS Excel, MS Word
Preferred skills
Pro-active approach, strong organizational skills, effective interpersonal skills
Responsibilities
Track and trace custom files, verify customs declaration information, submit declarations to customs authority, interpret operating procedures to fulfill customer instructions
Seniority
Individual Contributor