Lead Talent Development Specialist - WFNJ
Core
Reviews case files, manages customer eligibility, and enforces quality assurance plans for workforce development programs.
Role type
Senior IC talent development and case management specialist
Builds
Workforce development programs and compliance reporting
Domain
Human services / Workforce development
Deliverable
dashboards & analysis
Required skills
Case file review, Quality assurance planning, Eligibility determination, Data entry, SOP creation, Training delivery
Preferred skills
Knowledge of federal/state workforce laws, Data management processes
Technologies
Case management systems, Data management tools
Responsibilities
Review case files for compliance, Perform case management and eligibility duties, Implement quality assurance plans, Compile data for reporting, Conduct trainings and orientations, Recommend and implement corrective action plans