Duaal- of deeltijdstudent – Aftersales
Core
Dual student optimizing aftersales processes (Helpdesk, Planning, Fieldservice, Backoffice) and developing AI/data tools to improve efficiency and self-sufficiency.
Role type
Dual student process optimization and AI/data analyst
Builds
Optimized service processes, AI-driven tools, and scheduling systems for the aftersales chain
Domain
Industrial services / Aftersales / Operations
Deliverable
production ML models
Required skills
Process analysis, Data analysis, Project management, Standardization, AI concept development, Tool integration
Preferred skills
Excel, Structured communication, Initiative
Technologies
AI tools, Scheduling software, Excel
Responsibilities
Analyze cross-chain processes between Helpdesk, Planning, Fieldservice, and Backoffice; Develop and research AI-driven concepts to increase frontline self-sufficiency; Optimize scheduling tool integration; Standardize service processes.
Seniority
Student (Dual/Part-time)