Telecommunications Agent
Core
Manage telephone operations and ensure communication support for guests and staff at a hotel.
Role type
Telecommunications Agent
Builds
Communication support for guests and staff
Domain
Hospitality
Deliverable
dashboards & analysis
Required skills
Call management, telecom equipment maintenance, call logging, department coordination, technical knowledge of telecom systems, leadership, customer service
Responsibilities
Monitor and support call management, ensure proper functioning of telecom equipment, maintain call logs and performance reports, communicate with departments for service needs