Front Office Manager (m/w)
Core
Managing front office operations, team motivation, and guest experience at a 4.5-star hotel.
Role type
Front Office Manager
Builds
Efficient front office workflows, guest services, and room/treatment occupancy
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Revenue Management, Sales, Team Leadership, German (native), English (fluent), French (preferred), Organizational skills, Communication, Entrepreneurial mindset, Financial acumen
Preferred skills
French (fluent)
Technologies
None stated
Responsibilities
Ensure efficient workflows through proactive staffing planning, Implement training and motivate the team, Foster team spirit and a calm work atmosphere, Ensure first-class guest experience including service quality, Increase room and treatment occupancy, Conduct sales activities and travel within the Relais & Châteaux group, Ensure economical and ecological use of materials