Dispatcher
Core
Coordinate driver schedules, monitor service calls, and manage order status to ensure efficient delivery and customer satisfaction.
Role type
Operations Dispatcher
Builds
Driver daily schedules and service call assignments
Domain
Logistics and Traffic Control
Required skills
Scheduling, routing optimization, dispatch system proficiency, record-keeping, communication, time management, adaptability, multitasking, integrity
Preferred skills
Leadership, mapping program knowledge, independent work, collaboration
Technologies
Paylocity, TCR, Windows Office Suite (Excel, Word, PowerPoint)
Responsibilities
Schedule and coordinate all service calls, monitor drivers via dispatch system, create next-day driver schedules, add new customer jobs to the system, conduct job service checks for long-out jobs, complete final edits for billing, handle incoming customer calls and emails.
Seniority
Entry-level to Mid-level, hands-on IC