Account Director
Core
Lead a dedicated team to oversee onsite custodial services at key client locations, ensuring safety, budget management, and operational excellence.
Role type
Senior IC account director (facilities management)
Builds
Commercial janitorial contracts within government and public sector environments
Domain
Facilities management / Janitorial services
Deliverable
client delivery
Required skills
team leadership, revenue growth, client relationship management, strategic and operational leadership, workforce optimization, recruitment and training, safety compliance, quality assurance
Preferred skills
Microsoft Office 365 proficiency, hand-held computer technology usage, health and safety management systems familiarity
Responsibilities
Lead revenue growth and ensure profitability for assigned accounts, build and maintain strong client relationships, manage and mentor on-site teams, identify new business opportunities, conduct site visits and quality audits, oversee resource planning and scheduling, recruit and train team members, ensure compliance with safety standards, drive client satisfaction and retention
Seniority
Senior, hands-on IC