Ocean Import Agent
Core
Manage the timely and accurate movement of ocean freight and information, ensuring smooth process flow and data entry for international shipments.
Role type
Ocean Import Agent
Builds
International ocean freight shipments
Domain
Logistics / Supply Chain
Required skills
Data entry, Freight process management, Customs documentation handling, Billing and accounting, Customer service, Compliance with regulations, Vendor relationship management, KPI tracking, SOP maintenance, Overseas communication
Preferred skills
Ocean documentation process knowledge, Hazardous Materials certification
Technologies
Operational systems, Microsoft Office (Excel, Word, PowerPoint), Global Ocean Import Workflow Monitor
Responsibilities
Ensure smooth and timely freight process flow, Track and trace ocean import files, Ensure documents are timely sent for customs purposes, Ensure accurate and timely client and vendor billing, Interact with customers to arrange international shipments, Maintain relationships with shipping lines and trucking companies, Meet compliance with internal and external government regulations, Monitor exception reports for data integrity, Escalate problems to management when necessary, Complete mandatory training requirements
Seniority
Entry-level to Junior