Operations Supervisor (816110)
Core
Overseeing programmatic activities and operations to ensure contractual obligations and compliance, while optimizing performance and productivity.
Role type
Operations Supervisor
Builds
Operational units and service delivery programs
Domain
Workforce development and public sector operations
Required skills
Program operations management, process analysis, staff supervision, regulatory compliance, performance management, training coordination
Preferred skills
Leadership, interpersonal skills, human resource management
Responsibilities
Oversee project programmatic activities and operations; Review, recommend, report, and implement programs to meet contractual obligations; Analyze processes to optimize performance; Define and set operational goals; Prioritize assignments and adjust service delivery; Supervise staff and review performance; Facilitate meetings with partners; Coordinate training activities; Develop and maintain standard operating procedures.