Hôte d'accueil polyvalent (H/F/NB)
Core
First point of contact for guests, managing reservations, information, and table seating to ensure a personalized welcome experience.
Role type
Front-of-house receptionist
Builds
Guest welcome experience and reservation management
Domain
Hospitality / Hotel
Deliverable
product features
Required skills
Reservation management, telephone communication, guest relations, team collaboration, memory, stress management
Preferred skills
Multitasking, energy, customer service orientation
Responsibilities
Greeting guests, managing reservations, handling telephone inquiries, seating guests, providing information
Seniority
Entry-level