Responsable Régional Télévente F/H
Core
Regional manager for the telesales team, responsible for commercial performance, team development, and customer experience in the Nanterre and Savigny Le Temple regions.
Role type
Senior regional telesales manager
Builds
Telesales operations and commercial growth for professional restaurateurs
Domain
Retail / Food distribution
Required skills
Telesales expertise, Team leadership, Commercial performance management, Customer experience management, Sales coaching, Cross-functional collaboration
Preferred skills
Degree in sales/marketing, Technology proficiency, Resilience under pressure
Responsibilities
Lead and coach the telesales team to meet sales targets, ensure high-quality customer service standards, analyze commercial performance and implement corrective actions, collaborate with commercial and logistics teams to align regional strategy.
Seniority
Senior, hands-on IC