Transcon Agent, Inbound
Core
Manage inbound domestic shipments by creating import files, coordinating appointments, monitoring GPS loads, and ensuring timely dispatch based on arrival and appointment data.
Role type
Operations Agent (Inbound Logistics)
Builds
Domestic shipment movements and delivery schedules
Domain
Logistics / Supply Chain
Deliverable
product features
Required skills
Import file creation, Transcon DDL workflow, appointment scheduling, GPS load monitoring, HAWB management, MS Office (Excel, OneNote), KPI adherence
Preferred skills
Domestic operations experience, industry knowledge, customer service, organizational skills, time management
Responsibilities
Create import files and update shipment events, request and confirm delivery appointments, update expected delivery dates, dispatch shipments based on arrival and appointment, monitor GPS loads and truck status, ensure paperwork and seals are assigned, escalate problems to management
Seniority
Entry-level to Junior (6 months to 1 year experience)