SENIOR SAP HR SUPPORT ANALYST (36093)
Core
Provide Level 2 and 3 SAP HR support for Latin American users, managing incidents, capacity, and performance while ensuring high-quality solution delivery.
Role type
Senior SAP HR Support Analyst
Builds
SAP HR solutions and operational documentation
Domain
IT / SAP HR
Required skills
SAP R/3 HR modules, ABAP programming, ITIL processes (Incident, Change, Problem Management), English (advanced)
Preferred skills
Spanish (intermediate)
Technologies
SAP R/3, Fiori, ESS, MSS, ABAP
Responsibilities
Manage problems, incidents, capacity, availability, service levels, and performance monitoring; Create and maintain support documentation and operation manuals.
Seniority
Senior, hands-on IC