Child Care Advisor - Provider Svc
Core
Oversees a caseload of customers to ensure positive outcomes, enrolls eligible children in child care settings, and coordinates referrals.
Role type
Child Care Advisor (Provider Services)
Builds
Child care enrollment and service delivery for families
Domain
Social Services / Workforce Development
Deliverable
client delivery
Required skills
caseload management, referral coordination, enrollment processing, parental compliance monitoring, attendance tracking, fraud detection, data entry, quality assurance support, provider recruitment support, reimbursement inquiry handling
Preferred skills
knowledge of community resources, cultural sensitivity, computer literacy (Word/Excel), ability to work across management levels
Responsibilities
Enroll categorically eligible children; coordinate referrals from authorized sources; explain parental rights and attendance responsibilities; track attendance and service utilization; refer suspected fraud; enter client data into systems; assist with provider agreements and reimbursements; prepare responses for quality assurance monitoring.